Privacy Policy

1. Introduction

Wanderlead ("Wanderlead," "we," "us," or "our") provides verified traveler lead-generation services to tour operators and travel agencies. This Privacy Policy explains what information we collect through wanderlead.io, how we use and share it, and the choices available to you. It applies to visitors of this website and to the tour operators and travel agencies who use our services ("Customers").

2. Information We Collect

We collect information in the following ways:

• Information you provide directly. When you submit our contact or sample-leads form, we collect your first and last name, company name, phone number, email address, the tour types you select, and any message you include.
• Information collected automatically. Like most websites, our server and any analytics tools we use may log standard technical information such as IP address, browser type, device type, referring page, and pages visited.
• Cookies. We may use essential cookies to operate the site and, where enabled, analytics cookies to understand aggregate site usage. You can control cookies through your browser settings.

3. Where Traveler Lead Data Comes From

The traveler leads we deliver to Customers are sourced from our sister travel-planning platform, where travelers voluntarily share their destination, travel dates, and trip details as part of planning their own trip. Those travelers consent to having relevant, matching information shared with tour operators and travel agencies under that platform's own privacy policy at the time they submit their information. Wanderlead receives and matches this already-consented data — we do not purchase or scrape traveler data from unrelated third-party lists.

4. How We Use Information

• To respond to inquiries submitted through our contact and sample-leads form
• To deliver traveler leads to the Customer they were matched to
• To operate, maintain, and improve wanderlead.io and our services
• To communicate with Customers about their account, billing, and service updates
• To comply with legal obligations and enforce our Terms & Conditions

5. How We Share Information

We do not sell personal information collected through this website to unrelated third parties. We may share information with:

• Service providers who help us operate the site and deliver leads, such as our email/SMTP delivery provider, hosting provider, and any analytics or CRM tools we use — bound by obligations to protect that data.
• Tour operator and travel agency Customers, who receive matched traveler lead details (such as name, contact information, and trip preferences) as the core service Wanderlead provides.
• Legal and safety purposes, where required to comply with law, respond to lawful requests, or protect the rights, property, or safety of Wanderlead, our Customers, or others.
• Business transfers, if Wanderlead is involved in a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.

6. Data Retention

We retain contact-form submissions and Customer account information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or anonymized.

7. Your Rights

Depending on where you are located, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request a copy of your data (data portability). UK and EU residents have these rights under GDPR; certain US state residents have similar rights under applicable state privacy laws. To exercise any of these rights, contact us using the details below.

8. Data Security

We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Because we work with travelers and operators based in both the United States and the United Kingdom, information may be transferred to, stored, and processed in a country other than the one in which it was originally collected. Where required, we take steps intended to ensure such transfers comply with applicable data protection law.

10. Children's Privacy

Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at Contact by mail.